Product Designer, Defense Unicorns

May 2024 - Present

• Conducting research and design for open-source DevSecOps tools (platform + CLI) for United States government and military bodies
• Acting as the lead for the company’s technical documentation hub, centered on its Unicorn Delivery Service (UDS) platform
• Developed and shipped a new implementation of the hub in Astro, providing improved information architecture and usability
• Establishing processes and guidelines for writing, reporting, and tracking documentation work via GitHub

Product Designer, Armory

Feb 2021 - Nov 2022

• Led the 0-1 design of Continuous Deployment-as-a-Service, a SaaS product for DevOps teams using Kubernetes
• Drove continued design loops in tandem with product managers, engineers, and other stakeholders, from product ideation through launch
• Designed and iterated on low and high-fidelity mockups in Figma to balance both user needs and technical feasibility
• Established design processes in order to grow UX maturity within the product and engineering teams
• Coordinated migration to a modern React component library to improve engineering efficiency and reduce technical debt
• Conducted UX research and directed post-launch improvements to user onboarding to increase onboarding success by 40%
• Grew the product team by leading the hiring and onboarding process for a dedicated UI designer

Product Manager, Microsoft

Jul 2015 - Sept 2020

• Led cross-functional projects for mobile developer tools and SDKs, including .NET MAUI and Visual Studio
• Launched an overhaul to the new user experience for .NET MAUI developers, increasing onboarding success rates
• Conducted large scale user surveys, 1:1 interviews, and analyzed telemetry data to discover growth opportunities
• Designed mockups and prototypes in Figma as part of defining improvements to common Visual Studio user workflows
• Developed and published sample applications to demonstrate and highlight new API functionality
• Engaged with and championed for members of the open-source community to prioritize the highest impact work
• Wrote content for Microsoft’s developer blog to announce new releases and upcoming features
• Contributed features and bug fixes to .NET MAUI, addressing the Android, iOS, and Windows platforms

Software Engineer

Mar 2013 - Jul 2015

• Worked at companies focusing on both client and consumer products targeting both the web and mobile platforms
• Participated in all aspects of the software development lifecycle from planning to deployment
• Utilized various programming languages and frameworks including Ruby/Ruby on Rails, JavaScript, Scala, and C#/.NET